Privacy Policy

Last updated: July 1, 2026

Citizen Care Housing Development Corporation Pvt. Ltd. ("we", "us", "our") operates the website https://citizencarehousing.in and the "Citizen Care Housing" mobile application (together, the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service, and the choices you have associated with that information.

1. Information We Collect

We may collect the following types of information when you use our website, mobile app, or contact us:

• Personal Details: Name, phone number, email address, and residential/postal address when you fill an enquiry form, contact form, or register/login as a Member or Customer.
• Account Information: Login credentials (username and password) if you register as a Member or Customer on our platform.
• Communication Data: Any information you provide when you contact us via phone, WhatsApp, email, or enquiry/contact forms.
• Usage Data: Information such as device type, operating system, and app usage statistics collected automatically to help us improve the Service.

2. How We Use Your Information

We use the collected information for purposes such as:

• Responding to your property enquiries and providing requested information
• Managing Member and Customer accounts and related services
• Sending updates, offers, or important notices related to our projects
• Improving our website, app, and customer service
• Complying with legal obligations

3. Sharing of Information

We do not sell your personal information to third parties. We may share information with:

• Trusted partner banks or financial institutions, only if you have opted for loan assistance services
• Service providers who help us operate our website and app (e.g., hosting providers)
• Government or legal authorities, if required by law

4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Third-Party Links

Our website and app may contain links to third-party sites (such as Google Maps, Facebook, WhatsApp). We are not responsible for the privacy practices of these external sites.

6. Children's Privacy

Our Service is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

7. Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information that we hold.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: